Refund Policy
- Specific refund policies for individual goods, services and information materials sold by Sentropy Brands will override this overall Refund Policy.
- Terms & Conditions specified on a particular project or Invoice agreed to and / or paid by the Client, will override this Refund Policy.
- When a purchase is made from a specific Sentropy Brands website, the Refund Policy and Terms & Conditions specified on that site will override this Refund Policy.
- In other cases, when no overriding refund policy is present this Refund Policy will apply.
- In general purchases from Sentropy Brands are non-refundable unless specifically agreed on the project contract, and signed by authorized representatives of both Sentropy Brands and the Client.
- The sale of any Services, Training or Informational content from Sentropy Brands is strictly non-refundable.
- Strictly no pro-rata refunds are given on any prepayments for projects or service delivery contracts.
- We do not provide any roll-over of unused time or credit for any projects or service delivery contracts.
- Any prepaid credit expires at the end of the billing period specified on the service contract, proposal and/or invoice, as specified by Sentropy Brands.
- We do reserve the right to provide refunds, at our discretion in cases we may deem appropriate. Even in such cases, all purchases are final and strictly non-refundable after 14 days of payment.
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